Privacy Policy

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e1. Introduction

Edublink (“Edublink”, “we”, “us”, or “our”) is a product by PurpleAnt Technologies Pvt Ltd (“PurpleAnt”, “we,” “us,” or “our”). We are committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot services (“Services”).

2. Information We Collect

  1. Personal Information: When you sign up for the Services, you provide personal information that can be used to identify you, such as your name, address, email address, and phone number.
  2. Chat Data: We collect the content of your chats, including text, images, and files, to power the AI and personalize your experience.
  3. Usage Data: We collect information about how you use the Services, including the features you access, the frequency of your use, and the topics of your chats.

3. Use of Information

We use the information we collect for the following purposes:

  1. To Provide and Improve Services: Including training and developing our AI models.
  2. To Personalize Your Experience: Such as suggesting relevant topics or content.
  3. To Communicate with You: Including sending updates, promotional offers, and support messages.
  4. To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

4. Disclosure of Information

We may disclose your information to third parties in the following circumstances:

  1. Service Providers: We share your information with third-party service providers who help us operate and improve Edublink, under strict confidentiality agreements and security standards.
  2. Legal Requirements: We may access, preserve, and disclose your information if required by law or if we believe such action is necessary to comply with legal obligations.
  3. Merger or Acquisition: If involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain your information for compliance with legal obligations, resolving disputes, and enforcing our agreements.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

8. Your Choices

  1. Access and Update: You may access and update your personal information through your account settings.
  2. Deletion: You may request to delete your account and information.

9. Changes to this Policy

We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. We will make reasonable efforts to provide notice and obtain consent for new uses of personal information if required by law.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at course@edublink.in